Return Policy
At L and L Jewelry, our commitment to customer satisfaction is paramount. We take pride in the quality and craftsmanship of every item we offer, and it is our sincere desire that you are completely delighted with your purchase.
However, we understand that there may be instances where a return or exchange is necessary. Therefore, we offer a straightforward return policy to ensure your peace of mind.
If for any reason you are not entirely satisfied with your purchase, you may return it within 30 days from the date of purchase, provided it is in its original, unworn condition. This allows you the option of a full refund or exchange, as per your preference.
To initiate a return, we kindly ask that you contact us at 1-201-696-5568. We will guide you through the process and provide any necessary assistance to facilitate a smooth return or exchange transaction.
Please note that returned merchandise must meet certain criteria to be eligible for a refund or exchange. The item must be undamaged and in "new and unused condition," retaining all original packaging and tags. Items that exhibit obvious signs of wear or have been altered by a jeweler other than L and L Jewelry will not be accepted for return.
At L and L Jewelry, we value your trust and satisfaction above all else. Rest assured, we are committed to resolving any concerns you may have regarding your purchase promptly and efficiently.
Thank you for choosing L and L Jewelry. We appreciate the opportunity to serve you and look forward to exceeding your expectations.